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View Full Version : Got scolded for something I always do at work



Eirys
04-30-2011, 01:36 AM
So basically, the rating for customer service for our store is like, pretty low. Like to a point were some people are gonna get laid off if it doesn't improve.

As you all know, I'm a talkative person. And I love conversing with customers. In fact, they've yelled at me for talking TOO much with the customer. Holding up the line, etc. Which was understandable. I also make sure to ask customers if they need help looking for anything, practically every time I see someone.

So now they call me and a co-worker up, and basically tell me to do what I've been doing. Telling me to try and start conversation with the customers, asking to help them find things. Not only does this annoy me, cause they are contradicting what they are saying, but this also shows me that they don't acknowledge what I've been doing in the store.

Don't get me wrong, somethings they said we're right. Like sometimes I start talking to co-workers next to me etc.

It's just annoying y'know?


tl;dr

Managers are idiots who fail to acknowledge my customer services and tell me to do exactly what I've been doing since i've worked there.

Micho
04-30-2011, 01:41 AM
Derp. Its okay. -pats pats-

Eirys
04-30-2011, 01:44 AM
Derp. Its okay. -pats pats-

Hey. You never say hi. Oh and you're not on Mabinogi. Wai.

Micho
04-30-2011, 01:50 AM
Hey. You never say hi. Oh and you're not on Mabinogi. Wai.

I'm on Skype. . . I'm on my iPod. They can't run Mabinogi.

Eirys
04-30-2011, 01:51 AM
I'm on Skype. . . I'm on my iPod. They can't run Mabinogi.

Get on yo computer son!

Without a mic, it makes it difficult to play/skype at the same time.

Micho
04-30-2011, 01:54 AM
Get on yo computer son!

Without a mic, it makes it difficult to play/skype at the same time.

You always put Mabinogi ahead of me! ; ~~~~~;

I don't get why I have to initiate the conversation. . . -flees while weeping-

cupid
04-30-2011, 01:55 AM
Happens everyday to working people. It sucks ya. But its not ur fault ur manager is blind as a bat.

Eirys
04-30-2011, 01:59 AM
Happens everyday to working people. It sucks ya. But its not ur fault ur manager is blind as a bat.

Not even manager, it's MANAGERS. Multiple.

But I just realized you can't even blame them, considering one of them just came back(after quitting back in like october) so she doesn't know how I work. And then there's Nory, the new assistant manager. My only question is, if they are new, why would you ask them to yell at us? If some of us do our job correctly.

Taycat
04-30-2011, 03:50 AM
I thought Micho didn't have internet?

Kyubey
04-30-2011, 04:45 AM
Yea i understand you well, got scolded once because i did a procedure i always did but suddenly it was changed but nobody told me about it. Got threatened with one disciplinary process and all

Im just like what? warn me before you change important stuff like this dammit

Campylobacter jejuni
04-30-2011, 06:53 AM
Managers yell at employees? Do they have respect for their own family and friends at least?

Cynic
04-30-2011, 07:00 AM
/pat pat.

People are always idiots. Big, fat, idiots.
Even if they're above you on the corporate food chain, mentally tell them to fff off.

Hiccup
04-30-2011, 08:15 PM
Oh god. You don't have it nearly as bad as I do. I swear I work at the ****tiest ****ing walmart ever =_=