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nitemare wrote on 2010-10-29 20:34
I just purchased platinum tokens, but couldn't get them now.
The record of purchase in the history.
I can't find any customer service or something about helping my situation.
Any idea? or any support from Nexen??
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PandaSong wrote on 2010-10-29 20:36
Their support is
here. Anything dealing with the cash shop, I suggest you take to them by sending in a support ticket (just follow the links).
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nitemare wrote on 2010-10-29 20:42
Thanks a lot!
I couldn't find where to start.
My evie just hit 24 and out of token. hehe
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silentselene wrote on 2010-10-29 21:29
Did you check the cash tab in the inventory? Purchases go to the temporary storage; you have to take them out by right clicking them.
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nitemare wrote on 2010-10-29 23:16
Thanks so much!! it was on temporary storage as u said!!!!