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Coy wrote on 2011-01-05 01:32
as the title says, today simultaneously, 14 transactions of paypal balance paid NX purchases were refunded back into my paypal.
that was $115 nexon randomly threw back in my face, and i'm not sure why. i've logged a ticket, but it's killing me. has this happened to anyone else? am i going to get banned for their randomly assumed 'fraudulent charges' that they seem to love accusing their honest buyers of? someone please throw me a bone, i'm freaking scared i'm going to get owned for something that isn't even my fault.
oh, and i've never used a credit card of any sort, as none has ever been added to my paypal before, so i couldn't have a mysterious chargeback.
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Cannibal wrote on 2011-01-05 01:36
If they haven't said anything by now, you should be safe. To be completely honest... I've called back money quite a few times from Nexon and they've never done anything. $115 isn't a big deal, especially to a company as big as them. I wouldn't, however, go around telling a lot of people, or posting it on the official forums.
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Coy wrote on 2011-01-05 01:40
Quote from Wrath;276351:
If they haven't said anything by now, you should be safe. To be completely honest... I've called back money quite a few times from Nexon and they've never done anything. $115 isn't a big deal, especially to a company as big as them. I wouldn't, however, go around telling a lot of people, or posting it on the official forums.
well the thing is i'm not just going to run off with money i shouldn't have, nor am i going to spend it. quite honestly i suppose i have the right since they can't rip it back out of my paypal, having refunded it completely of their own will, but honestly i'd rather just figure out what the hell happened and give it back. :\ i haven't been banned yet and i already figured that if i haven't, i won't be, but still. i never asked for a refund and i never had a single billing problem with them before because my payments were always direct.
the only thing i could imagine had anything to do with this was a feedback i sent a few weeks back about how i couldn't charge NX due to it telling me i didn't have enough in my paypal to continue, and to add a credit card to confirm my address (which was untrue, seeing as how i was buying 10k when i have 50+ dollars ...)
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krpr wrote on 2011-01-05 01:40
Just send them a ticket and ask why you got that money. At least it's the safest option
Don't spend them till you have their ok
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Coy wrote on 2011-01-05 01:45
Quote from krpr;276356:
Just send them a ticket and ask why you got that money. At least it's the safest option
Don't spend them till you have their ok
yeah i did, i included all the transaction IDs of the refunds and i really hope they'll just be like 'WOOPZ CAN I HAVE THAT BACK PLZ' because i don't want a bad record for their own screwup >__>
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Cannibal wrote on 2011-01-05 01:47
I doubt they'd take it back now that they've given it to you...
Good luck with getting an answer, anyway. Hope everything turns out fine.
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Shirayuki wrote on 2011-01-05 01:50
I know what I'd do with that money...
116+ minutes of awesome.
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krpr wrote on 2011-01-05 01:51
If they dont take the money back, just put it as a compensation for all this lag ;D
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Coy wrote on 2011-01-05 01:54
Quote from krpr;276381:
If they dont take the money back, just put it as a compensation for all this lag ;D
ikr.. maybe this is their way of giving me a late christmas gift since those stingy grinches never gave me my free nx, and i know i've (shamefully) spent more than 1k on their big dumb stupid game Q__Q
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Tokiko wrote on 2011-01-05 02:14
If you don't want the money I'd be gladly to take some or all of it! :D
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Coy wrote on 2011-01-05 02:14
oh boy. update; apparently it wasn't me that was blocked, all the chargebacks were from the friend whom i paid them for, homicide. since she doesn't have her own paypal and we make our money doing collaborative artworks, the payments are sent to mine, and i charge her nx for her.
this isn't to say she did anything wrong -- she didn't, she doesn't know my paypal password. it's still a mystery as to why this happened,
as for others who have been banned similarly in the past few days, two friends of mine and just now we heard a guildy was banned for billing issues.
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Cannibal wrote on 2011-01-05 02:16
Hopefully Cide's account is safe... I wonder what the hell is going on.
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Navy wrote on 2011-01-05 02:17
give it a few weeks
if you don't get a response
you should be good to go on spending it.
Quote from Coy;276450:
oh boy. update; apparently it wasn't me that was blocked, all the chargebacks were from the friend whom i paid them for, homicide. since she doesn't have her own paypal and we make our money doing collaborative artworks, the payments are sent to mine, and i charge her nx for her.
this isn't to say she did anything wrong -- she didn't, she doesn't know my paypal password. it's still a mystery as to why this happened,
as for others who have been banned similarly in the past few days, two friends of mine and just now we heard a guildy was banned for billing issues.
ohlawd..
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Chihaya wrote on 2011-01-07 21:07
Good thing you didn't go spend it immediately like I would've done XD