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radionoise wrote on 2011-01-08 09:58
Just wondering if anyone here has had any experience with this, just so I know what to expect.
I just (very stupidly) bought a premium human character card, since I was in a bit of a rush and didn't pay much attention to the transaction. I was, however, trying to purchase a premium elf character card.
Seeing as my character is an elf, I cannot use the human card to rebirth... Has anyone been in this situation before, and would Nexon be able/willing to exchange said human card into an elf one?
I'm not very familiar with their policies for exchanging premium shop items, and I submitted a ticket but I won't get a reply for a few days, if any...
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Froglord wrote on 2011-01-08 10:15
It's a sad thing to say, but nexon has never done exchanges, ever.
When I played maplestory a while back, I asked to see if I could exchange a 1 month 2x exp coupon that I bought by accident when I wanted to buy a different one, but they never exchanged it and said in a ticket that all sales are final.
Plus they said some other stuff about a refund, my ass, I never asked for a refund. I just wanted to get a card that didn't activate at 8am, gotta work at that time. :mad2:
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radionoise wrote on 2011-01-08 10:27
Thanks for the reply... guess it's as I feared ;-;
I'll try forgetting about that card and keeping track on the ticket, but I don't have much faith in them.
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Aiyoku wrote on 2011-01-08 10:36
Might as well put the card to use and make/rebirth a human xP
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Shizuo wrote on 2011-01-08 10:54
I think it's in the FAQ about buying something on accident. I don't quite remember though, but I think it said that they don't do exchanges. Once you've bought something, you bought it even if it was on accident xD;;
But hey, as Aiyoku said, put it to use! But if they do end up exchanging it, great :D
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Ailyene wrote on 2011-01-08 11:06
I kind of doubt it since it was your mistake and Nexon is lazy. =( At least...you get more bank/inventory/mail box space with another character? XD
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Sunureu13 wrote on 2011-01-08 18:37
Looks like you accidentally bought another bank tab and storage character ;D
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Shizukani wrote on 2011-01-08 19:21
I doubt it. Nexon would probably just say, "Man, sucks to be you, doesn't it? ;D Just get another elf card. More munny for us."
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EndlessDreams wrote on 2011-01-08 19:43
The problem with exchanges is that if they allow it, imagine the potential millions of customers asking for exchanges. Just use the card to create an extra mule or something.
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Chihaya wrote on 2011-01-08 21:24
Quote from Nexon:
All NX purchase is final and nonrefundable
I would guess no exchange...
See if you can get a flashy dye out of it
I honestly don't know why people buy Prem Rebirths regularly; I only get it when there's Bonus Items involved (Like special newbie wears)
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radionoise wrote on 2011-01-08 23:47
Quote from Sunureu13;282049:
Looks like you accidentally bought another bank tab and storage character ;D
Seems to be that case, lol... thanks for the replies, everyone.
Quote from Chihaya;282371:
I would guess no exchange...
See if you can get a flashy dye out of it
I honestly don't know why people buy Prem Rebirths regularly; I only get it when there's Bonus Items involved (Like special newbie wears)
I just wanted to change my appearance... My current haircut hides certain equipment such as earrings, etc. Normally I'd just get a basic card, even if there's bonus items involved.