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Lillylicious wrote on 2011-01-18 23:55
On January 8th, my account had been logged in from another IP address and my characters got deleted. I sent a ticket to Nexon and they're working on it. So I made another account to avoid being hacked and the same thing happened today. :T_T:
I'm upset that my lvl 44 Evie got deleted the first time and I spent many hours playing this game. My second Evie was lvl 34 and now shes gone. I honestly don't know what to do now but to wait for nexon's response :mad:
Has this happened to anyone else?:what:
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Kueh wrote on 2011-01-18 23:58
Change passwords right away.
If you can, you should just entirely change accounts.
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Cannibal wrote on 2011-01-18 23:59
Sounds like a keylogger...
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Lillylicious wrote on 2011-01-19 00:01
Quote from Whyrainfalls;295872:
Change passwords right away.
If you can, you should just entirely change accounts.
That was my second account lol XD If I make another one it'll just happen again =/
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Kueh wrote on 2011-01-19 00:03
Quote from Lillylicious;295878:
That was my second account lol XD If I make another one it'll just happen again =/
If the same thing happened over more than one account, then I think Mike is right, and you should scan your computer.
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Lillylicious wrote on 2011-01-19 00:07
Quote from Whyrainfalls;295884:
If the same thing happened over more than one account, then I think Mike is right, and you should scan your computer.
After I scan my computer do you think I can make another account? Or should I just wait for nexon? :(
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Claudia wrote on 2011-01-19 00:19
Unfortunately, I don't think Nexon is going to give you your characters back. :\
But this definitely sounds like a keylogger. Once you get rid of it, things should be fine.
And for the future, might I suggest a better anti-virus?
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Kueh wrote on 2011-01-19 01:18
Quote from Lillylicious;295896:
After I scan my computer do you think I can make another account? Or should I just wait for nexon? :(
It shouldn't be after you scan your computer.
It should be after
find whatever is causing it.
I can't say for sure, but I would be willing to put dollars on it being a keylogger.
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Zack wrote on 2011-01-19 01:29
Nexon won't do anything since they don't have too. The account is your responsibility. But yea, do w/e everyone else said and scan.
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Micho wrote on 2011-01-19 03:01
Anti-virus programs don't usually get rid of the viruses
completely, they still hide in your registry and I don't suggest you touch your registry yourself unless you actually know what your doing. I suggest you go on this site that I went on to get all my viruses/malware/spyware eliminated.
Follow these steps first, then post your own thread
http://www.techspot.com/vb/topic58138.html
Hope that helps you~
PS: No it's not a fake site, rickroll, etc. Also if you get Broni, she's the best. xD
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snsdyoona wrote on 2011-01-19 04:33
vindictus is already a popular game id doubt nexon will search their DB just for one character.
but yes in this case either yu:
#1played other games and yu use the same pw and ID for other games and people knows it and used it to hack yur acc
#2someone keylogged yu by sending yu a random file or telling yu to dll something from yur site.
my best suggestion would be start yur comp at SAFE MODE. then go to start program and type MSCONFIG in the search box.then go to startup tab and look for anymore ABNORMAL files. yu will noticed it quickly since it would usually be a scramble of letters. search the location go to it and delete it from the location. then restart your computer and try again. this is the most efficient way of getting rid of a keylog if yu can follow the steps.
#3 just reformat yur computer then .
i am 99% sure yu will NOT get yur char back. nexon doesnt just host vindictus. it has MS and other games and they get plenty of complaints each day already.
truth hurts :(
but good luck
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Intex wrote on 2011-01-19 17:39
Locked on request of OP.