Lost an item from a crash? Here's how to get it replaced.

• Nyo wrote on 2011-02-01 22:04
  Go to http://support.nexon.net/ics/support/ticketNew.asp and log in.
  
  Fill out the form like this:
  

  [Image: http://img27.imageshack.us/img27/5812/nxticket.png]

  
  
  For each line, fill in the appropriate information.
  
  [SIZE="4"]Character Name:
  Server and Channel:
  Which Character/Pet had the item(s):
  Lost item names:
  Date and Time the issue occurred:[/SIZE]
  
  Once a GM has responded to your ticket and checked that you have indeed lost your item, you will receive a stock version in your mailbox.
• Sleeperdial wrote on 2011-02-01 22:09
  Yea, @$%#ing right.......
• Adelynn wrote on 2011-02-01 22:15

  Quote from Sleeperdial;315051:

  Yea, @$%#ing right.......

  
  Except that I've actually gotten the one item I lost in a crash by doing this. owo
• Sunureu13 wrote on 2011-02-01 22:21
  I've gotten back several items lost due to glitches/crashes. gtfo sleeper.
• Wing wrote on 2011-02-01 22:23
  Yup you get your stuff back. Last time i lost 20dye amps from trading someone and guess what i got back? 20ugly colored fixed dyes. All orange/purple/brown
• Chromatic wrote on 2011-02-01 22:32
  i lost a google cap and my school uni before on a crash. Got it back by filling that form so it works
• Wing wrote on 2011-02-01 22:36

  Quote from Drawinq;315067:

  Yup you get your stuff back. Last time i lost 20dye amps from trading someone and guess what i got back? 20ugly colored fixed dyes. All orange/purple/brown

  
  
  Also the fact that i bought a wooden needle ES*crash* and i get a enchant scroll with no enchants on it whatsoever.
  I love nexon
• M wrote on 2011-02-01 23:30

  Quote from Drawinq;315074:

  Also the fact that i bought a wooden needle ES*crash* and i get a enchant scroll with no enchants on it whatsoever.
  I love nexon

  
  
  epic. Yeah I lost a lilly accessory. Why even file a ticket.... I can get an accessory for 5k, that's all I'm going to get back :/ most true valuables are enchants/enchanted items and they don't return that.
• radionoise wrote on 2011-02-02 00:27

  Quote from Maia;315155:

  epic. Yeah I lost a lilly accessory. Why even file a ticket.... I can get an accessory for 5k, that's all I'm going to get back :/ most true valuables are enchants/enchanted items and they don't return that.

  
  
  I lost two Lilly accessories once... They didn't even bother to mail regular accessories :I
• Chihaya wrote on 2011-02-02 01:41

  Quote from Maia;315155:

  epic. Yeah I lost a lilly accessory. Why even file a ticket.... I can get an accessory for 5k, that's all I'm going to get back :/ most true valuables are enchants/enchanted items and they don't return that.

  
  
  That and colors =/
• M wrote on 2011-02-02 03:58
  Yeah :/ they dont return the valueable things really lol only fashion people get their rare dresses back and such.... but without color
• Okitaru wrote on 2011-02-02 05:24

  Quote from Maia;315797:

  Yeah :/ they dont return the valueable things really lol only fashion people get their rare dresses back and such.... but without color

  
  
  I bet if Nexon logged ANYTHING even that would be fixed... I mean if they logged ANYTHING we wouldn't have as many packet editors...
• Kenero wrote on 2011-02-03 06:55
  I will laugh if the true reason Nexon cannot return enchants and colors to the owners for all users will be because it will be more paperwork for them.
• Wing wrote on 2011-02-03 07:08

  Quote from Kenero;318342:

  I will laugh if the true reason Nexon cannot return enchants and colors to the owners for all users will be because it will be more paperwork for them.

  
  
  Maybe..
• Autograph wrote on 2011-02-16 04:06
  So, could you put a fake one in? I lost some of my items like claus knight armor, and dustin gloves, etc. But could I say I lost dustin armor? Would they give it to me anyway? How do they know the specific item you had? :P