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okanae wrote on 2011-02-10 20:52
:T_T: hi, i looked for miles and miles through sites, nexon, msn and none of them works, my promblem started when i tried to log on to mabinogi and i couldnt go on, they said i had the wrong passsword, so i went to change it. the promblem with that was my email account went inactive and i couldnt log on to msn. i ask the gm if they could get an alternate email. but they never replied back. so one day a friend said to me that i should ask you guys if you could find my password to my username, so i can fix the problem with nexon, please help me!!! you guys are my last hope!!!!:T_T::gloom2:
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Wing wrote on 2011-02-10 20:54
They deactivated your acc prob.
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Navy wrote on 2011-02-10 21:51
Quote from Drawinq;329338:
They deactivated your acc prob.
mhm
gl on getting your account back, I never could.
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Nanachi wrote on 2011-02-11 22:35
Can't you re-activate your e-mail? One of my msn e-mails got de-activated before, but when I logged into it, there was a button to re-activate it.
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Chihaya wrote on 2011-02-12 18:30
See if your email was deleted. In that case, you can just recreate it.
This happened to me: My mule got deactivated, so I went to my email to try to activate it, but I had forgotten the password to the email.
Strangely, when I tried to RECREATE THE SAME ADDRESS, it let me, and this time, I remembered my password and successfully reactivated my mule.
Strange, but true. This is for Hotmail, by the way
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Wing wrote on 2011-02-12 18:37
Quote from Naked;329421:
mhm
gl on getting your account back, I never could.
I remember I had an acc from 2years ago. I tried getting on but it says wrong pw even though it was correct. I miss all my old stuff qq.
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Yoorah wrote on 2011-02-12 19:22
To change your Nexon Passport email, Nexon has a form you print out, fill out, and mail or fax back to them. They require a copy of your ID and such, to prove your identity. I forgot the link to it, but I'm sure a CS rep will give it to you if you submit a ticket.
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Wing wrote on 2011-02-12 19:35
Quote from Yoorah;332583:
To change your Nexon Passport email, Nexon has a form you print out, fill out, and mail or fax back to them. They require a copy of your ID and such, to prove your identity. I forgot the link to it, but I'm sure a CS rep will give it to you if you submit a ticket.
ooooooooooo I didn't know you could change email.
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Nanachi wrote on 2011-02-13 00:32
Quote from Yoorah;332583:
To change your Nexon Passport email, Nexon has a form you print out, fill out, and mail or fax back to them. They require a copy of your ID and such, to prove your identity. I forgot the link to it, but I'm sure a CS rep will give it to you if you submit a ticket.
Has this method ever worked for you? My friend faxed the form to Nexon about 1-2 months ago, and he told me Nexon never got back to him. I also sent in a form myself 3 weeks ago, but I never got a reply back either.
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Yoorah wrote on 2011-02-13 21:50
Quote from Nanachi;333256:
Has this method ever worked for you? My friend faxed the form to Nexon about 1-2 months ago, and he told me Nexon never got back to him. I also sent in a form myself 3 weeks ago, but I never got a reply back either.
I never had to use it. ;( But another user on a different forum got their email changed. Maybe they lost the form, or something.
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Kazuni wrote on 2011-02-13 22:11
There's also an online email reset request.
They sent me this in an automatic reply to a ticket which I sent when I got hacked.
Here.
It hasn't worked for me, but it's worth a shot.
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Nanachi wrote on 2011-02-13 23:13
Quote from Kazuni;334782:
There's also an online email reset request.
They sent me this in an automatic reply to a ticket which I sent when I got hacked.
Here.
It hasn't worked for me, but it's worth a shot.
That's the form I sent to Nexon a few weeks back. No reply from them. D:
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okanae wrote on 2011-02-21 21:32
T.T ohh i knew it. my email account was msn, not hotmail. but i sent them something to move my account to my new address, but they have't sent me anything!!! *cries* and the sad part is i still miss my old account soo bad, i dont wanna start ALLL OVER!!