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Uso wrote on 2010-06-07 19:06
I could really use some help
So nexon told me that i must change my password
so I tried, but it asks for a last name.....for some reason the one i type in, it's telling me it's incorrect
so i back spaced and I'm logged in (though I never changed me pw), but when I try to charge my nx or go anywhere it goes back to the "please change password" page and i'm getting fustrated
help?
bump
So atm I just clicked the "remind me in 1 month" but I would still like to know how I could prevent this from another time
please and ty
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Hiccup wrote on 2010-06-07 19:14
Click remind in 1 month again and again forever.
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bebepanales wrote on 2010-06-08 07:07
i dont remember them asking for a last name for the mandatory pw change??
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Cannibal wrote on 2010-06-08 08:11
You'll just have to keep clicking the reminder. They won't give you your Last name, even if you didn't forget it. (That doesn't really make sense...)
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December wrote on 2010-06-08 10:16
I think your stuck unless you can think of the surname, try caps sensitive or common words that might've popped into your head at the time
A little off topic but yy friend made a password 5 characters long, nexon now has a minimum limit of 6. He can't log on because he's prompted to change his password and his old one is 'not valid'. I set a ticket to nexon for him and they just said he has to be the one to submit the ticket. How can you submit when you can't log on > >
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Bakuryu wrote on 2010-06-08 14:51
You can get your last name by opening a ticket and closing it yourself; and add a comment to why you are closing it (just say some bull****, they don't even read.) Then under closed tickets read the comments, and it will say the first and last name you used in registration.
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Taycat wrote on 2010-06-08 14:58
Quote from Bakuryu;57386:
You can get your last name by opening a ticket and closing it yourself; and add a comment to why you are closing it (just say some bull****, they don't even read.) Then under closed tickets read the comments, and it will say the first and last name you used in registration.
Tested, and it really does say my last name.
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Uso wrote on 2010-06-08 16:08
ok i will try that!, thanks
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Uso wrote on 2010-06-08 16:12
bump
You're my hero <3
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psyal wrote on 2010-08-18 02:15
Hope this isn't too old of a thread.
Well, I tried this, but it starred out the last name. Anyone know why it would?
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Hiccup wrote on 2010-08-18 02:16
2 month old thread.
Did you use a naughty word?
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Okami wrote on 2010-08-18 02:37
Psyal, Welcome to Nation!
Unfortunately, we don't like threads that haven't been posted in after 2 months to be bumped back up, so I'm going to have to lock this. :(
As for your problem, they may have changed it recently to not show the name for security reasons. Sorry :(