What you should note will be in bold.
<+NxBoo> We are currently creating new NPC servers. // Reason: Monsters/NPCs refused to load with G15.
<+NxBoo> We couldn't find anything wrong with the NPC Servers.
<+NxBoo> So instead, we'll be creating new ones.
<+NxBoo> The bad news is.
<+NxBoo> This booting issue could happen to some of your characters.
<+NxBoo> So if you can't get into the game with any of your characters, I would like you guys to put in a CS Ticket.
<+NxBoo> The problem looks like...
<+NxBoo> When you select a character.
<+NxBoo> That black screen that appears for loading.
<+NxBoo> Doesnt load.
<+NxBoo> And you get booted from the game before even getting into the actual world.
<+NxBoo> Just to the Login Screen.
<+NxBoo> So when it happens, I would like you guys to submit tickets with this format.
<+NxBoo> Subject Line: [CharacterCrash]Server:CharacterName
<+NxBoo> You might not get a response, but I want to get as much information from all the characters that experience the issue after this update.
<+NxBoo> For the actual message portion, attach a screenshot.
<+NxBoo> Thanks!
<+NxBoo> Note*** This does not happen for EVERYONE. It might just be a one off, but just making sure.
source: http://mabidata.net/forum/viewtopic.php?f=20&t=987