Monday, January 2, 2012

• Craddle wrote on 2012-01-02 20:53

  Quote from Nexon:

  Dear Mabinogians,
  
  As all of you are aware, over the past few days malicious players took advantage of many innocent players within the Mabinogi game service, making the game difficult and frustrating to play, which ultimately led to us having no choice but to take Mabinogi temporarily offline.
  
  We are happy to say that Mabinogi is back online and we understand how important Mabinogi is to ALL of you, as Mabinogi isn't just a game. It's a place to socialize with far away friends; it's a way to explore, be heroic and crush monsters; it's a comfortable space to be creative. And we would like to sincerely apologize for this downtime.
  
  Over these last few days, the team at devCAT worked to identify and fix these issues. The patience and support from YOU, the Community, has been instrumental in helping out, as the information in tickets, posts on the forums, and even direct contact from the Community has helped out.
  
  
  Given that Mabinogi was down for nearly 40 hours, we will provide each player who logged in during this time with the following, to compensate for the downtime:
  
  
  
  1) NX 5,000
  
  2) 2-Day Extension of VIP/Premium/Inventory Plus Service
  
  3) An upcoming 2x EXP event(s) that will help you get to where you should be
  
  
  
  In addition, for players who were directly affected by the malicious activity, we will add:
  
  
  
  1) An additional NX 5,000, for a total of NX 10,000
  
  2) Restoration of your lost items
  
  
  
  *NOTE*
  
  As we anticipate that there are more players affected than we've seen tickets for so far, we request that you submit a ticket to Nexon Support (http://support.nexon.net).
  
  In your ticket, please include the following information:
  - Your Account Name
  - Your Character Name
  - Your Character's Server
  - Date of malicious activity
  - Items missing/removed
  - Name of Malicious Character (if available)
  
  As well, in order to help with filtering, please include the keyword 'MUGWORTS' in the Summary field.
  
  Please note that restoration of items will take some time, and we request your patience while we go through each ticket in order to properly restore the correct items to your characters.
  
  We thank ALL of YOU for your support and patience and wish you the best for your Fantasy Life!
  
  Sincerely,
  
  - The Mabinogi Team -

  
  
  Source
• Cynic wrote on 2012-01-02 20:54
  I was super happy until I realized Clover Pigs are 6.2k NX and none of the surveys work for me.
  
  fffff--
• animeshadows wrote on 2012-01-02 21:00

  Quote from Cynic;718784:

  I was super happy until I realized Clover Pigs are 6.2k NX and none of the surveys work for me.
  
  fffff--

  
  
  Why don't they? o.o~? I can provide a few that work.
• Claudia wrote on 2012-01-02 21:03
  Hm. What can I buy with 5k NX?
  
  A kitty, a gachapon, and a fixed dye gacha, methinks.
  (I don't need anymore storage space fff-)
• Piero wrote on 2012-01-02 21:07
  gachapon
  gachapon
  gachapon
  gachapon
  gachapon
  gachapon
• Cynic wrote on 2012-01-02 21:13

  Quote from animeshadows;718791:

  Why don't they? o.o~? I can provide a few that work.

  
  
  I'm not too sure, honestly. I've tried all different kinds and made 100% sure I reached the completion page, yet I never receive my free NX.
• Strawberry wrote on 2012-01-02 21:18
  What category would the ticket go under? It certainly wasn't losing an item from crash...
• Zeo wrote on 2012-01-02 21:19
  I'm sure no one even have gotten the 5k NX yet...
• Juno wrote on 2012-01-02 21:27
  So, I saw the news and didn't log on to stay safe...and thus I get nothing .-.
  
  Ah well...at least they might have fixed...something...
• Craddle wrote on 2012-01-02 21:43

  Quote from Strawberry;718822:

  What category would the ticket go under? It certainly wasn't losing an item from crash...

  
  [FONT="Georgia"]
  It shouldn't matter. As long as the summary reads "MUGWORTS" the filter will catch it.[/FONT]
• Komachi wrote on 2012-01-02 21:48
  I though Nexon was supposed to never ask for your username and/or password.
• Cynic wrote on 2012-01-02 21:49

  Quote from Komachi;718870:

  I though Nexon was supposed to never ask for your username and/or password.

  
  
  They meant more as in if you get a random message from someone claiming to be a GM, to never give it to them.
• Mentosftw wrote on 2012-01-02 22:11

  Quote from ;:

  
  

  we understand how important Mabinogi is to ALL of you, as Mabinogi isn't just a game. It's a place to socialize with far away friends; it's a way to explore, be heroic and crush monsters; it's a comfortable space to be creative.

  
  
  ;_; I've waiting so long to hear those words...
• cupid wrote on 2012-01-02 22:16
  Anyone get their nx yet? o,o
• Cynic wrote on 2012-01-02 22:18
  Nope.
  
  But I imagine it will still take a little while, though hopefully not longer than a day.