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Chinaboy475 wrote on 2012-01-15 16:37
I cant play mabi because I need to reset my password, Nexon said so lol. Anyway, to reset my password Nexon will send a link to my email, but I forgot the password to that email. Is there anyway to solve this problem?
Btw, the email I used was a hotmail account if that means anything
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Claudia wrote on 2012-01-15 16:40
You can ignore the reminder to change your password.
But obviously, you should recover the Hotmail's password.
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Chinaboy475 wrote on 2012-01-15 17:43
No I mean it says I cant play the game, I've tried on clicking on the play button and a message pops up and says you must change your password in order to play. I've even tried logging in (not from the website) but the game just says invalid username/password
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Claudia wrote on 2012-01-15 18:21
Then i'd say to try recovering the Hotmail account's password, it's not too hard to do.
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Fynl wrote on 2012-01-15 18:34
Unless the hotmail is so old it deleted itself :|
In which case you might be out of luck.
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Claudia wrote on 2012-01-15 18:55
Quote from Fynl;736759:
Unless the hotmail is so old it deleted itself :|
In which case you might be out of luck.
That's happened to me like 5 or 6 times, and hilariously enough you can re-make the e-mail with the same name, and if you request any e-mails from Nexon it'll send them and you'll receive them.
Terrible oversight on Microsoft's part.
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Strawberry wrote on 2012-01-15 19:37
Recovering the password to your Hotmail isn't hard to do, unless you don't have any other e-mails linked to it that you remember of. I'm assuming your Nexon account's e-mail address isn't the one you normally use?
But if you've set up some security questions and entered some info into it and whatnot, then as long as you remember a decent amount of information, then you can recover the Hotmail on a different e-mail address.
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Fynl wrote on 2012-01-15 20:23
Quote from Claudia;736771:
That's happened to me like 5 or 6 times, and hilariously enough you can re-make the e-mail with the same name, and if you request any e-mails from Nexon it'll send them and you'll receive them.
Terrible oversight on Microsoft's part.
Oh that's awesome, let's see if I can recover some of my accounts then :D!
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Chinaboy475 wrote on 2012-01-16 00:00
I don't think I entered any info and the email isn't so old it deleted itself.
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Claudia wrote on 2012-01-16 14:32
See if you can re-make it (by checking if the ID is available).
If you re-make it and then log in to Nexon's site, they should re-send the e-mail.
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Chinaboy475 wrote on 2012-01-17 01:11
Doesn't work. 2 years of mabi, all gone to waste. NEXOWNED.....
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Sapphireoath wrote on 2012-01-17 03:52
What about changing your email in Manage Account? That is if you remember the security questions you set...(assuming you set them :P)
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December wrote on 2012-01-17 04:09
Worst comes worse, you can request an email change, might have to fax proof of ID though. (Yay for not picking Picaso Elizabeth Skywalker as my name)
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Chinaboy475 wrote on 2012-01-17 22:23
I'm requesting an email change via ticket because I can only change my email if I know it. Therefor I'll need to use a ticket and hope nexon let's me change it without hassle
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Legault wrote on 2012-01-18 09:54
If you don't know your email, you can just check it via Manage Account no?
If the email's deleted, I think a better way is to add an email onto your main one (I use hotmail, but I'm not sure if any other service has this). That way you won't forget the password and you'll have all your emails on one account