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Sakuuya wrote on 2012-02-21 00:28
I logged onto the mabinogi today as I normally would, but I was surprised at what awaited me! My character Sakuuya and my four pets were MISSING! The only things there being the seven-days horse card and a blank character card! But when I tried remaking Sakuuya, it said the name was already taken!
Did I do something wrong, did something happen, or...?
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Cucurbita wrote on 2012-02-21 01:05
I think you misspelled Sakuya.
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Sakuuya wrote on 2012-02-21 01:35
Quote from The Hero Luka;780498:
I think you misspelled Sakuya.
No, I spelled it with two U as always!
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truefire wrote on 2012-02-21 01:55
Try going to the main site's web shop, and attempt to purchase something that you could buy from the in-game cash shop. For in-game Cash Shop items bought at the actual site, they tend to ask which character you want to put the item on. See if Sakuuya is a possible character to select.
If not, I don't know what to tell you, but I do hope your issue gets resolved.
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Knightmehre wrote on 2012-02-21 01:55
This is going to sound stupid but...
Are you sure you're signing on the right account? Assuming you have multiple accounts I mean
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Chihaya wrote on 2012-02-21 01:58
Also check the tabs. the game shows the Favorites tab by default, but your characters may be in "All" instead.
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Sakuuya wrote on 2012-02-21 04:14
1) I do not have multiple account, just the one a family member game me :(
2) I do not have nx to buy anything
3) If it were under my favorites, I do not think I would have the newbie card and 7-days horse card!
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Sayoko wrote on 2012-02-21 08:16
Someone hacked and deleted ur characters
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truefire wrote on 2012-02-21 09:26
Quote from Sakuuya;780781:
1) I do not have multiple account, just the one a family member game me :(
2) I do not have nx to buy anything
3) If it were under my favorites, I do not think I would have the newbie card and 7-days horse card!
2) You don't need NX to do what I suggested. All you'd have checked for was if your main was an eligible character for the item, not bought it.
3) First off, you said blank character card and 7-days horse card. For all we knew, you had a spare character card floating around, because you weren't specific enough. You never said it was the beginner card, nor did you ever imply that you had already used the free horse. Secondly Chihaya suggested you check the 'All' tab, not the 'Favorites'. Your account always
starts in 'Favorites'. Anything not listed in 'Favorites' will still appear in 'All'.
And finally, I assume you're not implying that you've been on hiatus when you say "I logged onto the mabinogi today as I normally would." No matter the character, it takes at least 24 hours before a deletion can completely go through. Had it been at least a day before you logged on? Also, assuming the worst case scenario have you filed a ticket yet? Have you tried checking on the names of all of your pets, not just your main?
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Sakuuya wrote on 2012-02-22 00:27
Quote from truefire;781290:
2) You don't need NX to do what I suggested. All you'd have checked for was if your main was an eligible character for the item, not bought it.
3) First off, you said blank character card and 7-days horse card. For all we knew, you had a spare character card floating around, because you weren't specific enough. You never said it was the beginner card, nor did you ever imply that you had already used the free horse. Secondly Chihaya suggested you check the 'All' tab, not the 'Favorites'. Your account always starts in 'Favorites'. Anything not listed in 'Favorites' will still appear in 'All'.
And finally, I assume you're not implying that you've been on hiatus when you say "I logged onto the mabinogi today as I normally would." No matter the character, it takes at least 24 hours before a deletion can completely go through. Had it been at least a day before you logged on? Also, assuming the worst case scenario have you filed a ticket yet? Have you tried checking on the names of all of your pets, not just your main?
Yes, it has been less than a day since I logged on, I usually try to get on every day :(
I have checked the favorite, and the "free card" and the seven days horse card are the only thing there. I have also checked the internet shop, and Sakuuya is no eligible :(
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frozenwilderness wrote on 2012-02-22 00:52
Quote from truefire;781290:
No matter the character, it takes at least 24 hours before a deletion can completely go through.
it doesn't take 24 hours, it takes about a minute if you delete your character right before 7am pst as far as i know
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Claudia wrote on 2012-02-22 01:01
Quote from frozenwilderness;781763:
it doesn't take 24 hours, it takes about a minute if you delete your character right before 7am pst as far as i know
^ this is true.
Also, your character can be deleted but the name'll be unavailable for use. That's been happening to me lately which is extremely frustrating.
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Sakuuya wrote on 2012-02-22 23:57
Well, I guess I have no choice but to start over. The only thing I will realy be miss are the pets family member had when he owned the account ◉︵◉
Not like I got very far anyway!