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BobYoMeowMeow wrote on 2010-07-27 01:39
Hello,
Recently, your Steam account was erroneously banned from Call of Duty: Modern Warfare 2.
This was our mistake, and I apologize for any frustration or angst it may have caused you.
The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version. This was caused by a combination of conditions occurring while Steam was updating the disk image of a game. This wasn't a game-specific mistake. Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks).
We have reversed the ban, restoring your access to the game. In addition, we have given you a free copy of Left 4 Dead 2 to give as a gift on Steam, plus a free copy for yourself if you didn't already own the game.
To share your extra copy of Left 4 Dead 2 with a friend, you can 'Manage Gifts and Guest Passes' from the 'Games' Menu in Steam, or visit this article on the Steam Support site for detailed instructions: https://support.steampowered.com/kb_article.php?ref=4502-TPJL-2656.
To access your own copy of Left 4 Dead 2, visit your library of games in Steam. If you didn't already own the game, it will now be listed among your others there, and is available for download immediately.
Regards,
Gabe Newell
President, Valve
WHAT?
the cat wanted free Left 4 Dead 2
The irony here is that Valve treats their customers better than Activision even though Modern Warfare is Activision's game.
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Hiccup wrote on 2010-07-27 01:40
O_o dam.................. D:
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BobYoMeowMeow wrote on 2010-07-27 01:41
Actually, thinking this over,
they were doing the Internet a favor by banning people who likes Modern Warfare 2
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Serathx wrote on 2010-07-27 01:43
Wow, Valve has such nice customer service... x.x
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Remoraid wrote on 2010-07-27 01:44
My Dad's mw2 acount got banned and he recieved a copy of l4d2. Another game that he will stalk me ... Thanks alot valve .-. . Lol@12k bans, I think it's less then what Nexon does .
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Piko wrote on 2010-07-27 01:47
Quote from Saani;105928:
My Dad's mw2 acount got banned and he recieved a copy of l4d2. Another game that he will stalk me ... Thanks alot valve .-. . Lol@12k bans, I think it's less then what Nexon does .
The difference between Nexon and Valve is that Valve unbans and gives you AMAZING compensation. Nexon doesn't unban you / takes months to unban you and gives you dirt compensation. My main account is still banned from Combat Arms for "Hacking/Botting" :D
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Zid wrote on 2010-07-27 03:22
;^; Want. Sooooooooooooo want.
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Byte wrote on 2010-07-27 19:56
*wonders if I got banned*
Q_Q
nope.
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Moppy wrote on 2010-07-27 19:59
God bless Valve. 'Tis be one of the only gaming companies I love.
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Chockeh wrote on 2010-07-27 19:59
I see people actually wants to get banned now.
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Chihaya wrote on 2010-07-28 03:24
Quote from Serathx;105924:
Wow, Valve has such nice customer service... x.x
ikr? Kinda makes me want Nexon to be like that too =/
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Chockeh wrote on 2010-07-29 21:53
Quote from Joyjason;107331:
ikr? Kinda makes me want Nexon to be like that too =/
We going to get free games?