I'll update this post with more information, if I get any - but here is a picture of what pops up:
[Image: http://gyazo.com/802b875db66ec85d69f5c9cbf940e9b3.png]
Apparently, every time they try to open the page - a Google cached page version pops up instead. I tried looking online for a solution - but I found none.
They are using Google Chrome, if that helps D:
Thank you in advance for any help.~