You guys suck

• BizarreJuju wrote on 2013-06-12 23:16
  my mod came to my report in less than 30 min. Maybe everyone's report are about garbage.
• ShadowFox31 wrote on 2013-06-12 23:29

  Quote from Milk;1105320:

  He cant be mod because he has too many other commitments.
  Lewd is 2 busy pretending to be a girl and sucking dick D:

  
  
  I really dont know what your talking about. I've seen pictures of Lewd and she's pretty cute. maybe I should just post some up here... wwwww
• Lewd wrote on 2013-06-12 23:32

  Quote from ShadowFox31;1105337:

  I really dont know what your talking about. I've seen pictures of Lewd and she's pretty cute. maybe I should just post some up here... wwwww

  
  
  oh gosh, please don't
• GODZILLA wrote on 2013-06-12 23:42

  Quote from Lewd;1105342:

  oh gosh, please don't

  
  
  Now they have to be posted.
• ShadowFox31 wrote on 2013-06-12 23:50
  [Image: http://gyazo.com/e8a117c36c269ce2094767ec7773cfe9.png]

  
  
  She's going to kill me but this picture is just too funny to pass up
• Lewd wrote on 2013-06-12 23:52

  Quote from ShadowFox31;1105354:

  [Image: http://gyazo.com/e8a117c36c269ce2094767ec7773cfe9.png]

  
  
  She's going to kill me but this picture is just too funny to pass up

  
  
  God fucking dammit, I told you not to
• BizarreJuju wrote on 2013-06-13 00:12

  Quote from ShadowFox31;1105354:

  [Image: http://gyazo.com/e8a117c36c269ce2094767ec7773cfe9.png]

  
  
  She's going to kill me but this picture is just too funny to pass up

  
  why post pic when person said not to?
• Episkey wrote on 2013-06-13 00:14
  inb4 there are only two reports
  
  As opposed to two pages worth.
• Lewd wrote on 2013-06-13 00:17

  Quote from BizarreJuju;1105363:

  why post pic when person said not to?

  
  I'm sorry Shawn you're not an asshole
• MareneCorp wrote on 2013-06-13 00:24
  This thread is all about people sucking and being asses :(
• Ashikoki wrote on 2013-06-13 01:01

  Quote from Episkey;1105364:

  inb4 there are only two reports
  
  As opposed to two pages worth.

  
  
  The most common issue I'm running in to, especially more so since staff activity has declined in the past week for some reason, is that there are reports that simply get ignored, untagged, and skipped over.
  
  Its cherry picking cases. The staff are active enough to at least have a look, but not enough to really dedicate themselves to the tough ones. Its a problem I can fully understand though, because the cases we don't want to work on are the really ambiguous ones.
  
  Example:
  
  

  
  
  • User 1 reports User 2 for doing something wrong. Explains reasoning. The post is shown on the nationbot report.
    
  • The moderator has a look, and determines that the report is a false positive. It isn't something warranting an infraction, warning, or action.
    
  • The catch is, User 1 is still right to some degree. Maybe User 2's post is a tad bit rude. Maybe we know that not everyone will agree with our decision to pardon or dismiss the case. And we have to write a feedback telling them that.
    
  • Best option: "Skip the case, let some other moderator handle it. Not my problem."
    

  
  
  There are still a good 10+ cases remaining that hasn't been resolved, most of which suffer from the exact same problem I just placed in the example above. Its a bit of a drawback to the report feedback system I had constructed. Because dismissing a case and reporting it reinforces the idea from the reporter's point of view that the staff (especially the case handler) is not doing their job, or are incapable of making the correct decisions. They wouldn't have reported it if they thought it didn't need action to begin with. Letting someone else handle those difficult cases lets the moderator push that negative connotation on some other moderator.
  
  You can't really deny this. If you report something and the moderator acts on your report, you'll be further inclined to believe that said moderator is doing a good job. On the flip side, if they think your report was not worth acting on, you'll feel the opposite about them. As humans who have always been social creatures, even the moderators have a really tough time getting through this fact to do their jobs.
  
  I'm starting to think we're going to need an anonymous moderator case feedback system so the staff isn't so damn afraid to dismiss these reports.
• MareneCorp wrote on 2013-06-13 01:06

  Quote from Ashikoki;1105375:

  I'm starting to think we're going to need an anonymous moderator case feedback system so the staff isn't so damn afraid to dismiss these reports.

  
  
  Please don't turn into Nexon and their automated responses.
• Episkey wrote on 2013-06-13 01:17

  Quote from Ashikoki;1105375:

  The most common issue I'm running in to, especially more so since staff activity has declined in the past week for some reason, is that there are reports that simply get ignored, untagged, and skipped over.

  
  
  By the way, I was just joking around with my comment D:
  
  Regardless - that post granted me some interesting insight. I personally am inclined to believe that if the warning/infraction is justified, that a user's feelings about a Moderator really does not matter. Once you get past the fact that you can't make everyone happy - I think the job becomes a bit easier.
  
  Of course, I understand you are focusing more so on how some reports can be difficult than others. Which of course requires some time and effort on the Staff's part.
  
  
  
  P.S
  
  

  Quote from Ashikoki;1105375:

  
  
  • Best option: "Skip the case, let some other moderator handle it. Not my problem."

  
  
  I don't know how anyone could possibly use this as a justification to ignore/"put off" a report. If you are a member of the Moderation Staff, it is your problem.
• Yoorah wrote on 2013-06-13 01:35
  It's called procrastination/slacking off! People do this with more important things than forum moderation in their own lives, too.. even though they know they shouldn't. xP
• Ashikoki wrote on 2013-06-13 01:41

  Quote from Episkey;1105382:

  Regardless - that post granted me some interesting insight. I personally am inclined to believe that if the warning/infraction is justified, that a user's feelings about a Moderator really does not matter. Once you get past the fact that you can't make everyone happy - I think the job becomes a bit easier.

  
  
  And yet it happens. I think everyone in the staff is guilty of doing it. You should see some of the ridiculous reports we get. You instantly look, groan, and then hope someone else deals with it. Even I feel it sometimes.
  
  It isn't about whether we're afraid to hand out a warning or infraction. After all, if someone broke the rules and it has come to our attention, I don't think anyone in the staff is afraid to act on it. What we're afraid of is when we don't have to warn or infract, but we're being expected to. That is actually the situation with 100% of skipped cases over the past few months. Technically, its not a problem that we don't do anything since the reported post was not an issue to begin with, but we have to make a report feedback to let the reporter know that.
  
  By not responding to a report, we return to the perpetual cycle of the members constantly giving moderators shit for playing favorites or not doing our jobs. I thought a feedback system would help prevent that, and it has seen success to some degree, but it is actually still happening (now specifically focused on individual staff rather than the staff entity as a whole). When you dismiss a case and send a feedback, you take the fall for the rest of us.
  
  I haven't really confirmed it with my team that this is the actual problem before posting about it earlier, but seeing as how these kinds of cases are always the ones being skipped, and with the comments being left some of the staff in private just a few minutes ago, I'm pretty sure I'm right about this being the problem.
  
  

  I don't know how anyone could possibly use this as a justification to ignore/"put off" a report. If you are a member of the Moderation Staff, it is your problem.

  
  
  This isn't really something that can be scratched off by talking about the ideal moderator and how they handle their jobs. Its really more about what is happening, what will happen, and how I'm contemplating fixing it.
  
  I don't think telling them to man up is going to solve this issue and hiring new mods probably won't be as successful.