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Koallchan wrote on 2013-07-25 00:02
So I already spent $20 on NX but they won't work!
:shoe:
I tried logging in and out and everything but when I go to purchase it just reloads the page.
No error message no nothing just reloads.
I'm starting to get really distraught because I feel like Nexon just took my money and won't let me use it.
Somebody please help before I end up rage quitting my favorite game
:llama_scared:
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SUNFLARE wrote on 2013-07-25 00:11
Karma 'koin?
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Willi096 wrote on 2013-07-25 01:07
Did you use Karma Koin or a Debit/Credit/Card/Thing? If it was Karma Koin, someone could have used a generator and have happened to generated your code before you used it, rendering your card useless.
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Yoorah wrote on 2013-07-25 01:09
Do you mean you bought a card and the site won't accept your card's code?
Or do you mean you have your nx balance in-game but you can't buy any items?
IMO you should open a ticket for a billing issue. Nexon tends to fix those quicker than most other issues.
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MareneCorp wrote on 2013-07-25 03:38
If it was a Karma Koin, mine occasionally do that. Just try refreshing the page a bit and re-entering the code, send in a ticket.
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Hanna wrote on 2013-07-25 20:13
Quote from Willi096;1127421:
Did you use Karma Koin or a Debit/Credit/Card/Thing? If it was Karma Koin, someone could have used a generator and have happened to generated your code before you used it, rendering your card useless.
This is not possible
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MareneCorp wrote on 2013-07-26 18:00
Quote from Hanna;1127810:
This is not possible
^
Codes have
NO VALUE, meaning they are completely void, until activated at the cash register. Nx generators will NEVER work. If OP still has the receipt, she can check to make sure it says the cards have been activated.