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gamer109 wrote on 2013-12-15 17:21
Like the title says...I cant access any nexon sites like mabinogi, maple story etc
I have reset my router back to factory default and still nothing also I don't have a windows loopback adapter thingy that someone else mentioned in another forum.
and the ping result I got was
Pinging nexon.net [208.85.110.136] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 208.85.110.136:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
and this is the result when I tracert nexon.net
Tracing route to nexon.net [208.85.110.136]
over a maximum of 30 hops:
1 68 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 11 ms 11 ms 11 ms 172.16.36.213
3 10 ms 10 ms 9 ms 10.10.40.2
4 11 ms 11 ms 10 ms 172.16.33.2
5 11 ms 10 ms 10 ms 172.16.33.5
6 * * 11 ms adsl29-11.qualitynet.net [62.150.222.10]
7 109 ms 108 ms 108 ms 212.73.201.5
8 108 ms 109 ms 114 ms ae-3-4.bar1.Marseille1.Level3.net [4.69.148.9]
9 276 ms 276 ms 276 ms ae-7-7.ebr1.Paris1.Level3.net [4.69.143.238]
10 279 ms 278 ms 278 ms ae-73-73.csw2.Paris1.Level3.net [4.69.161.114]
11 277 ms 276 ms 277 ms ae-72-72.ebr2.Paris1.Level3.net [4.69.161.97]
12 276 ms 277 ms 276 ms ae-42-42.ebr2.Washington1.Level3.net [4.69.137.54]
13 277 ms 278 ms 277 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.150]
14 277 ms 276 ms 277 ms ae-71-71.ebr1.Washington1.Level3.net [4.69.134.133]
15 277 ms 278 ms 277 ms ae-4-4.ebr3.LosAngeles1.Level3.net [4.69.132.81]
16 278 ms 277 ms 277 ms ae-83-83.csw3.LosAngeles1.Level3.net [4.69.137.42]
17 277 ms 277 ms 276 ms ae-3-80.edge6.LosAngeles1.Level3.net [4.69.144.142]
18 283 ms 282 ms 282 ms NEXON-AMERI.edge6.LosAngeles1.Level3.net [4.31.55.142]
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
and it just times out till it reaches 30
also my mtu is 1500 I don't know what that is...I hope someone can make sense of that and tell me why cant I access their websites or play the game....
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Yoorah wrote on 2013-12-15 18:51
That trace doesn't mean you can't access Nexon sites. nexon.net servers just doesn't respond to pings. Your trace shows that you have a usable path right up to nexon.net.
Loopback adapters would have absolutely no effect on this, btw.
How long has this issue been going on? I would guess that it's just a temporary problem on Nexon's end. Did you try changing your IP address?
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Proxied wrote on 2013-12-15 19:44
Quote from Yoorah;1178743:
Loopback adapters would have absolutely no effect on this, btw.
Sorry to the OP for not being able to answer your question, but using the loopback adapter may indeed block connections in this way. It used to happen to me when I played maplestory private servers that used a redirection client instead of a localhost. I have absolutely no idea why this was the case, but it's what happened
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gamer109 wrote on 2013-12-16 02:39
It was working fine on Friday night but next morning when I tried to play mabinogi it wouldn't let me on saying incorrect password or username so I tried going to their website and it wouldn't load.
Well I tried using a proxy and I was able to connect to their website. I tried using my tablet and my laptop too but they were unable to connect without a proxy....turns out they have the same ip address o-o
It says somewhere to close your router for a couple of hours and it`ll change your ip address so I`m going to try that now.
Wish me luck.
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gamer109 wrote on 2013-12-16 04:40
well I kept my router closed for a an hour and when I opened it my ip had changed from 62.150.184.135 to 62.150.181.210 but I still cant access the mabinogi website x.x
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Osayidan wrote on 2013-12-16 15:56
can you try to telnet to nexon's website (if it says telnet isn't available google how to enable it on your version of windows)?
In windows command prompt you would type:
[CODE]telnet mabinogi.nexon.net 80[/CODE]
then give it a bad http request by typing "GET" and press enter.
it'll give you an error "400 bad request".
If it connects and does give you that error then you are able to send HTTP requests to the server, if it fails to even connect to telnet session then there might be a route issue.
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gamer109 wrote on 2013-12-16 17:28
I don't get what you mean by typing "GET" and to give it a bad http request.
I tried the telnet mabinogi.nexon.net and this is what I got
Connecting To mabinogi.nexon.net...Could not open connection to the host, on port 80: Connect failed
so i`m guessing that I wasnt able to connect to the site and I have a route issue?
btw thnxs for replying everyone x.x
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Desconocido wrote on 2013-12-16 23:54
I'm having the same issue, can't access the game or any nexon site from my household. It happened 4 days ago. When I tried to log into mabi, I got a message saying that my username or password was invalid.
Then I tried to access the website and well... :cry:
I've tried everything: Changing my DNS, looking into the host files at system32, checking if my antivirus was blocking the site somehow, checking if the firewall was blocking something... Nothing has worked for me.
However, I can access through a proxy to both the game and the site, but playing using it results into lag...
What could it be?
Any help will be really appreciated.
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gamer109 wrote on 2013-12-17 05:20
O_O it looks like i`m facing the same problem as you and it started around the same time too....and I got the same error message that my user name and password was invalid...
how about trying tracert nexon.net and posting the result here? maybe we`re facing the same problem?
also how did you get it working it a proxy??? [S]I don't mind the lag[/S] at least I could rank carpentry or something....
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Desconocido wrote on 2013-12-17 06:23
Look. This is what I got. (Don't mind the spanish xD)
1 1 ms <1 ms <1 ms 192.168.1.254
2 25 ms 23 ms 24 ms 200.13.248.128
3 25 ms 29 ms 25 ms 200.13.248.18
4 35 ms 24 ms 23 ms 190.240.116.58
5 89 ms 89 ms 91 ms sl-st50-mia-.sprintlink.net [144.223.150.185]
6 89 ms 89 ms 89 ms 144.232.2.239
7 89 ms 89 ms 89 ms 144.232.18.234
8 151 ms 153 ms 153 ms ae-31-51.ebr1.Miami1.Level3.net [4.69.138.91]
9 204 ms 277 ms 157 ms ae-2-2.ebr1.Dallas1.Level3.net [4.69.140.133]
10 155 ms 155 ms 156 ms ae-61-61.csw1.Dallas1.Level3.net [4.69.151.125]
11 154 ms 155 ms 155 ms ae-63-63.ebr3.Dallas1.Level3.net [4.69.151.134]
12 151 ms 152 ms 151 ms ae-3-3.ebr2.LosAngeles1.Level3.net [4.69.132.77]
13 152 ms 151 ms 151 ms ae-92-92.csw4.LosAngeles1.Level3.net [4.69.137.3
]
14 150 ms 151 ms 151 ms ae-4-90.edge6.LosAngeles1.Level3.net [4.69.144.2
6]
15 156 ms 157 ms 157 ms NEXON-AMERI.edge6.LosAngeles1.Level3.net [4.31.5
.142]
16 * * * Tiempo de espera agotado para esta solicitud.
17 * * * Tiempo de espera agotado para esta solicitud.
18 * * * Tiempo de espera agotado para esta solicitud.
19 * * * Tiempo de espera agotado para esta solicitud.
20 * * * Tiempo de espera agotado para esta solicitud.
21 * * * Tiempo de espera agotado para esta solicitud.
22 * * * Tiempo de espera agotado para esta solicitud.
23 * * * Tiempo de espera agotado para esta solicitud.
24 * * * Tiempo de espera agotado para esta solicitud.
25 * * * Tiempo de espera agotado para esta solicitud.
26 * * * Tiempo de espera agotado para esta solicitud.
27 * * * Tiempo de espera agotado para esta solicitud.
28 * * * Tiempo de espera agotado para esta solicitud.
29 * * * Tiempo de espera agotado para esta solicitud.
30 * * * Tiempo de espera agotado para esta solicitud.
Traza completa.
Looks like we have the same problem.
As for how I'm accessing right now, I'm using AOL desktop. I'll send you a link through PM.
If you have any questions about how to use it, don't hesitate and ask me.
I hope you can train your skills with it at least, because today I tried to duel using it and I failed horribly xD
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Yoorah wrote on 2013-12-17 07:00
Quote from Proxied;1178747:
Sorry to the OP for not being able to answer your question, but using the loopback adapter may indeed block connections in this way. It used to happen to me when I played maplestory private servers that used a redirection client instead of a localhost. I have absolutely no idea why this was the case, but it's what happened
Pretty much all computers have loopback adapters and they don't really do anything unless you deliberately mess them up and do something weird in the first place, like bind an IP or something. Not familiar with lolmaple private server redirects, but I imagine it would fall under this. Sounds like technology is being used without it being understood.
Quote from Desconocido;1179075:
Look. This is what I got. (Don't mind the spanish xD)
15 156 ms 157 ms 157 ms NEXON-AMERI.edge6.LosAngeles1.Level3.net [4.31.55.142]
Looks like we have the same problem.
As for how I'm accessing right now, I'm using AOL desktop. I'll send you a link through PM.
If you have any questions about how to use it, don't hesitate and ask me.
I hope you can train your skills with it at least, because today I tried to duel using it and I failed horribly xD
Actually, like I said to the OP--your trace is fine. The reason your trace times out from hop 16 onward is because Nexon blocks ICMP (pings). So what you're seeing is your path up to the end of the ISP network. The issue is on Nexon's end.
The only thing you can do is open a ticket after connecting via a proxy. Just don't paste that trace as a form of evidence, since it doesn't mean anything (I get the same trace and I have no problems).
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gamer109 wrote on 2013-12-17 07:20
hmm well I`m downloading AOL desktop 9.7 atm and will check if I can log into the game x.x
(btw is AOL a vpn? the description I found on Google is "AOL Desktop is an internet suite produced by AOL that integrates a web browser, a media player and an instant messenger client." well I`ll download it and check it out).
Also on what Yoorah said about sending a ticket....I`m not sure what information I should give them to help me fix this problem x.x?
hmmm I`ll just send a ticket explaining that I cant access any of their websites or log into their games for now.
on a side note Lol I wasnt expecting so much help cant believe we reached page 2 thnxs a lot again everyone I really appreciate it
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Yoorah wrote on 2013-12-17 15:20
Give them your real IP, which might have somehow gotten blocked on their end. You can mention that you were able to connect when you tested it with a VPN.
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Desconocido wrote on 2013-12-17 21:11
gamer109, if your ticket gets a response, post it here if it's not a problem. I also sent one but, you know, perhaps yours could be answered first than mine or vice versa.
By the way, were you able to get into the game using AOL?
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Zeni wrote on 2013-12-18 00:20
Think it worked, cuz he managed to get in the game~ :D!
apparantly the lag ish a killer tho~ :x
but at least it worked, so thanks much~! c:
*drags him off to go dungeoning~*