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ScarletRed wrote on 2014-03-16 01:47
I acknowledge that there have been previous threads with the same error but they didn't fix my problem sadly.
Story Telling Time:
This morning, I was getting potatoes for the Doki Doki Event. I was logging off to sleep but then it took a long time saving the character data. I kept on waiting till the game itself was not responding anymore; thus, my dumb mistake, I force closed it using the task bar.
Later today, I tried logging back on but then I got the message "You cannot log in (3)" after I tried putting in my secondary password. Well, it prompted me to change it so thus I did, to no avail since again it gave me the error message. I looked at forums and what not and tried waiting for 5-10 mins until I waited for 2 hours, repeating the same process. PS: It's now 3-4 going on 5 hours.
Anyhow, I tried resetting the password from the website to "forcefully log it out" (according to forums "its still logging out") but I had no good results. I resorted to asking a friend if I could log on her computer and possibly log on there, and log off on my computer, the problem still persists.
I really don't feel like waiting for Mabi's Tech support since they never really answer till like.. idk? months? so, i resorted to these wonderful forums who I know will try to help me more quickly than mabi support. Well, I'm probably am going to send a ticket to them but nevertheless, I want more input from mabi peers. :beg:
PLS HELP ME. I feel like im going to kill myself not being able to play mabi. :gloom3:
APPARENTLY, ALL MY FRIENDS CANT LOG IN TOO ;_; EVERYONE. WE ALL ARE CRYING!
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Chaos' wrote on 2014-03-16 02:25
I had this happen to me before, not 100% sure what i did, but i simply restarted the client over and over and over until it works.
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ScarletRed wrote on 2014-03-16 02:30
Quote from Chaos';1207014:
I had this happen to me before, not 100% sure what i did, but i simply restarted the client over and over and over until it works.
thank you for your input :'D been trying to do so :'D
also, apparently my friends were in channel 1 and when they changed channels they all crashed too~. Funny thing is, everyone in my guild cannot log on :'D
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Renzato wrote on 2014-03-16 03:22
I think you basically have to wait it out. The time varies, but I don't think restarting the client over and over again actually helped me outside of passing the time. (Which would make it seem like it was a factor in helping you log-in when it probably wasn't)
Edit 2: If you're on bearlach server, they are indeed having issues right. Gotta wait till the weekend warriors fix it I guess.
But if I'm wrong, feel free to clear it up. I'd love for a more effective solution for this error if one exists.
Edit: Oh damn, just saw you were waiting for hours. Not sure what to tell you there. Only thing that I can think of is that the servers are experiencing more issues currently. Probably due to the increased amount of people logging in to take part in the 2x life skill exp event. I noticed that channels were getting "Full" today, which normally would never happen. This might also be the case, since you mentioned that your friends were having similar issues.
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Mentosftw wrote on 2014-03-16 06:18
You Can (Not) Log In.
Sorry.
Normally that only happens to me for a couple minutes. Well if you ever get locked out permanently, look on the bright side; at least you have a lot more free time now.
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TheFabledGrimro wrote on 2014-03-16 12:51
I'm having this same problem...I hoped it'd be fixed by now but apparently not... I WANT MY MABI BACK TT_TT
Quote from Mentosftw;1207076:
You Can (Not) Log In.
Sorry.
Normally that only happens to me for a couple minutes. Well if you ever get locked out permanently, look on the bright side; at least you have a lot more free time now.
"OH MY GOD DON'T EVEN SAY THAT" *crawls in corner and cries*
-The Fabled Grimro
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sherricola wrote on 2014-03-16 22:12
I have a similar story, only mine's from last night. Same as you, I was picking fruit at doki doki island when I crashed horribly, had the You Cannot Log in. (3) thing so I waited it out... and one day later, multiple tries on restarting the client, restarting my computer, trying ANYTHING, and still nada. I asked my friend about it, and he says he's having the same problem now too! We're both Tarlach server though, and by look of things it seems to be having troubles.
It sucks, since the double life skills is only this weekend and I was planning on training hard on a few skills, so, yea, a bit peeved. But at least its not like someone hacked my account and that's why I cant log on. Because that sucks even worse, my god.
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Xenui wrote on 2014-03-16 22:21
Quote from sherricola;1207211:
I have a similar story, only mine's from last night. Same as you, I was picking fruit at doki doki island when I crashed horribly, had the You Cannot Log in. (3) thing so I waited it out... and one day later, multiple tries on restarting the client, restarting my computer, trying ANYTHING, and still nada. I asked my friend about it, and he says he's having the same problem now too! We're both Tarlach server though, and by look of things it seems to be having troubles.
It sucks, since the double life skills is only this weekend and I was planning on training hard on a few skills, so, yea, a bit peeved. But at least its not like someone hacked my account and that's why I cant log on. Because that sucks even worse, my god.
Yeah, Nexon and their awesome servers :D! There are some rumors of hackers being involved in this matter, though I don't know if that is confirmed.
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ScarletRed wrote on 2014-03-20 01:45
Hello, everyone, apparently mabinogi fixed it so hopefully everyone was able to log back in. Apparenty, it was a problem that started in channel 1. If they still haven't fixed it for your account, feel free to rage here. Also, remember to still send Nexon a ticket if the problems still persists. Hopefully, all of you guys got the st patricks day gift thingy and got good clothes~
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Darkyx3 wrote on 2014-03-20 01:55
If you were on the Tarlach Server. Ch 1 was hacked so if you were on it you couldn't log on.