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M wrote on 2014-05-05 16:59
Quote from Splatulated;1218822:
OK
now that its monday!
how many more hours until the live chat comes online !!! ??
I'm not sure. You know I've tried live chat a couple times and have Never gotten an issue resolved from them. They always take forever to "investigate" the report then come back and tell me it's being investigated and I'll know when it's resolved. One out of the four times I've tried it, they told me to complain on the forums which got me nowhere. I've generally just stuck to waiting for regular reports to rot. I've had a few reports quickly answered, but generally they either go unanswered (majority, I still have a good four or five open) and one or two answered after years.
Good luck though, considering its NX related I'd only assume they would reply rather quicker than if it was an ingame situation.
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Friggerton wrote on 2014-05-05 17:03
My style tab showed about 25 days left after VIP ended, which seems like more than I had before.
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Splatulated wrote on 2014-05-05 22:35
got my ticket updated to "Work in Progress"
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Splatulated wrote on 2014-05-06 22:33
I can decline this solution right D: !!! ????
[Image: http://i.imgur.com/grZsT4V.png]
the NX has been credited
what do I do i do not wnat to accept this terrible solution
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Cookiebunny wrote on 2014-05-06 22:40
Wait, did you explicitly state that you purchased Style Slot in the past/show the screenshot in your ticket? That solution doesn't seem to address your issue..?
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Splatulated wrote on 2014-05-06 22:44
Quote from Cookiebunny;1219015:
Wait, did you explicitly state that you purchased Style Slot in the past/show the screenshot in your ticket? That solution doesn't seem to address your issue..?
i did
i showed the screen shot i posted on page one of this thread
i dont know what to do this is a terrible solution
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Splatulated wrote on 2014-05-06 22:55
what will happen if i hit the decline button ??
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Taycat wrote on 2014-05-06 23:07
what would you be declining?
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Splatulated wrote on 2014-05-06 23:29
Quote from Taycat;1219021:
what would you be declining?
the solution they suggested
i still have the nx on my account but the ticket has been reopened
I should have 656 days of style tab remaining
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Splatulated wrote on 2014-05-07 00:30
[Image: http://i.imgur.com/GSOUlxN.png]
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Zunori wrote on 2014-05-07 00:50
Quote from Splatulated;1219028:
[Image: http://i.imgur.com/GSOUlxN.png]
Woah! What's that chat thingy? I've never seen it before. How can I get to it?
I need to talk to some of those people, I still have a ticket hanging from over a year ago.
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Splatulated wrote on 2014-05-07 01:20
Quote from Zunori;1219029:
Woah! What's that chat thingy? I've never seen it before. How can I get to it?
I need to talk to some of those people, I still have a ticket hanging from over a year ago.
got ot the ticket page and wait for it to load
should have a live chat icon appear
but it might be offline by now try again in about 14 -15 hours ?
[Image: http://i.imgur.com/Fwvnea5.png]
after you log into the website hit get support wait till it shows up
when its online its green
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Splatulated wrote on 2014-05-07 22:25
no update today .-.
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Friggerton wrote on 2014-05-08 04:51
I think I had time added to the partial month I had left before VIP... there were like 23 days left when I looked :2thumb:
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Cookiebunny wrote on 2014-05-08 17:48
*Offhand comment* That's a pretty awesome GM.