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JoeyDee9 wrote on 2016-07-29 01:07
I feel like I should add some information here. I was hacked the same day King was. So we're like 5 others on Tarlach. Now, I know for certain the Tarlach cases were all related to each other, I don't know if the same culprit hit players on other secrets. Last Friday nexon did actually return 98% of my items. I don't know about the others affected, but they did a good job with my case.
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Fabian wrote on 2016-07-29 04:48
Does this mean Nexon returned your items the way they were, or did you get the same type of item, without enchants/reforges/colors/etc?
I hope everyone else that go hit by this can get their stuff back, including King. I'm surprised at the amount of people getting hacked though. Do you all use Discord like people mentioned in the first page of this thread?
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JoeyDee9 wrote on 2016-07-29 05:13
It was a mix of things. Most of my enchanted/reforged items were returned as they were. Some of my fashion items were generated as they were dyed and had an [original] tag.
The biggest notes from my case were that GM Nkeona had to craft me a new Lang armor. It was taken and not able to be returned as it. Generated Lang armor has base stats without Engi bonus so she crafted like 4 sets of armor and let me pick one. My crisis hat was not able to be returned either, as I was working with GM Nkeona in game she actually reforged me a new hat. The new one was lvl 16 instead of lvl 17 but for how terrible this event was at least I was able to get something like that back.
The only things I can honestly say that I lost were my full -CP set (Hat, Shoes, Gloves, Outfit) and a 1x1 pan goldbox. I don't have accounts for the other players of Tarlach though.
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Splatulated wrote on 2016-07-30 20:55
any lucks :c
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Kingofrunes wrote on 2016-07-30 23:47
Quote from Splatulated;1297154:
any lucks :c
Still waiting. I contacted live chat and all I got was that they were still investigating. Seems that it can take up to 2 weeks+ for them to finish checking all the trade logs and there's no guarantee I'll get everything restored either. If I could get all my dressing room stuff and royal celtic knight swords, and my staves/wands/guns back I could live with that I think.
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ironwoman wrote on 2016-07-31 02:10
And the chance is you'll get them clean too, possibly with shit rolls.
Feelsbadman
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Finoewae wrote on 2016-08-07 03:24
I believe I might have been hacked. But I don't see that I'm missing much of anything... It seems like if there is anything missing, the hacker didn't bother to take a bunch of very valuable stuff. The main this that appears to be gone is... my main character.
Did anyone else on Tarlach have their character deleted?
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EphraDaMan wrote on 2016-08-07 07:38
Quote from Finoewae;1297345:
I believe I might have been hacked. But I don't see that I'm missing much of anything... It seems like if there is anything missing, the hacker didn't bother to take a bunch of very valuable stuff. The main this that appears to be gone is... my main character.
Did anyone else on Tarlach have their character deleted?
You don't mean your character appears totally black / shadowed on the main selection screen, right...? :what:
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M wrote on 2016-08-07 18:47
Quote from Kingofrunes;1296812:
.
Sounds like a perfect opportunity to move on to me. That really sucks given how much time and money you've put into your account. I hope it works out for the best though.
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Finoewae wrote on 2016-08-07 23:03
Quote from EphraDaMan;1297348:
You don't mean your character appears totally black / shadowed on the main selection screen, right...? :what:
Right- I mean that my character us not even on the list. It is gone completely, and if I try to mail "Finoewae" or note "Finoewae" on an alt, it tells me the character cannot be found. I've been blackrobed before years ago but I had been finally fixed. I remember logging in a couple of months ago just to look around and nothing was wrong then. Now I'm gone.
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Reyaxris wrote on 2016-08-08 04:10
Man... that's just absolutely terrible King. I'm sorry that you lost so much. :( But what Maia said... sounds like a perfect time to move on [S](and get out of Nexon's clutches)[/S]
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EphraDaMan wrote on 2016-08-08 07:23
Quote from Finoewae;1297355:
Right- I mean that my character us not even on the list. It is gone completely, and if I try to mail "Finoewae" or note "Finoewae" on an alt, it tells me the character cannot be found. I've been blackrobed before years ago but I had been finally fixed. I remember logging in a couple of months ago just to look around and nothing was wrong then. Now I'm gone.
Sorry to hear that. My original main was blackrobed back during the whole 'Martyr hacking' period and was never fixed. But at least yours was fixed for a time...not that that helps much. Sorry.
Gonna make a new main then? [s]Or 'escape' like everyone's talking about?[/s]
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Finoewae wrote on 2016-08-09 00:11
Quote from EphraDaMan;1297362:
Sorry to hear that. My original main was blackrobed back during the whole 'Martyr hacking' period and was never fixed. But at least yours was fixed for a time...not that that helps much. Sorry.
Gonna make a new main then? [s]Or 'escape' like everyone's talking about?[/s]
I probably will not, but only attempt to see if Nexon can restore my old character. I cannot devote the time to this game to really enjoy catching up on a new character. It's alright though, I have plenty of other exciting things going on these days.
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Kingofrunes wrote on 2016-08-09 02:58
Nexon finally got back to me. There's still a lot of stuff missing and all the stuff they returned was random colors, no enchantments, no reforges, nothing, completely clean :(
Still missing my Piano, Harp, Akule's Eagle Shield, Hermit Staves, Celtic Tribolt, Silver Knight Dustin Armour, Carasek bag to name a few :/ Going to have them try and look harder as while I did get most of my dressing room items back, cosmetics do little to improve my motivation.
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Reyaxris wrote on 2016-08-09 15:25
I don't understand why it would be so difficult for Nexon to give you back a bunch of reforge/dyes/whatever to get back to your previous state. I understand that they -can't- give you exactly what you lost but they can compensate you... I mean... shouldn't it be obvious enough that you're one of the bigger spenders? Can't they check your logs or something?
It is completely within their power to generate items like reforges and dyes and although it might not be possible for them to get the exact reforges or colors you had on the items you lost, you can still use enough reforges/dyes to somewhat go back to your pre-hacked state.