Can we petition Nexon?

• Knightmehre wrote on 2010-12-04 21:55
  Questions?:
  Were you one of those people during rainbow who was trying to level?
  Don't like life skills that much huh?
  How bad was that lag?
  
  At one point, me and some friends did alby adv hm for somewhere around six hours. Not that we're bad at what we do, it's not that hard with windmill spam and all. But the mobs just took awhile to kill, and while everybody is off guard Nexon unflips the lag switch and the mobs come back raining hell and confusing us.
  
  I'm gradually tired of their customer support. And as of this moment, i'm running 92ms (one of my better connection ranks) and it's MOB lagging and skill lagging/rubberbanding abit.
  
  EDIT: not abit, ALOT.
  EDIT2x: Also in customer support, they always try to implicate me on a problem
  
  I understand they can't do everything to fix everything, but at the rate we pay them money they can't even fix the basics?
  
  -sigh-
• Karuta wrote on 2010-12-04 22:03
  It seems like their trying to fix things a bit.
  
  Channels haven't been crashing anymore at least and the updates have been more detailed with letting us
  know what is going on.
  
  Before it felt like we were being ignored on every issue, but at least now their acknowledging problems.
• Knightmehre wrote on 2010-12-04 22:05
  but that whole issue is on bug hunting, not latency.
  
  They did say that they have "improved game latency" on facebook page, but I haven't seen that\
  
  EDIT: just became 79ms and the mob lag is still here. maybe i'm just raging?
• Karuta wrote on 2010-12-04 22:09

  Quote from Knightmehre;237466:

  but that whole issue is on bug hunting, not latency.
  
  They did say that they have "improved game latency" on facebook page, but I haven't seen that

  
  
  I haven't noticed that either :what:
  
  I'm not sure which I prefer..channels that crash but don't lag or channels that don't crash but lag all the time.
• Knightmehre wrote on 2010-12-04 22:13

  Quote from ACME;237469:

  I haven't noticed that either :what:
  
  I'm not sure which I prefer..channels that crash but don't lag or channels that don't crash but lag all the time.

  
  
  Well I don't have a response for the crashing, of course that's bad.
  
  But as for the lagging, all we can do is life skills. I'm sitting in alby int for 4 now and i started at 3pm eastern. (just barely on second floor) What's the point of me paying for prem service and buying pets if i can't take advantage of most of the game's features whenever it gets to a weekend or a regular time people like to log in?
• radionoise wrote on 2010-12-04 22:18

  Quote from Knightmehre;237466:

  but that whole issue is on bug hunting, not latency.
  
  They did say that they have "improved game latency" on facebook page, but I haven't seen that\
  
  EDIT: just became 79ms and the mob lag is still here. maybe i'm just raging?

  
  
  I'm pretty sure that what they mean by "improving game latency" were the recent changes to monster AI, making them respond so fast that you'll be dead before you can load a skill. That is, if the channel you're in isn't suffering from the ongoing and unfixed spawn lag.
• Knightmehre wrote on 2010-12-04 22:24

  Quote from radionoise;237473:

  I'm pretty sure that what they mean by "improving game latency" were the recent changes to monster AI, making them respond so fast that you'll be dead before you can load a skill. That is, if the channel you're in isn't suffering from the ongoing and unfixed spawn lag.

  
  
  seems like they're taking credit for something they didn't do
  
  what i see that is that
  
  1) they did fix the game AI
  2) since rainbow event was over, alot of people logged off or do not play as frequently
  3) false advertisement?
  
  they could've said "we've made AI improvements on monsters", not latency. When we see latency we're going to assume it's about connection.
• Dracius wrote on 2010-12-04 23:05
  Nobody FORCED you to pay.
• Knightmehre wrote on 2010-12-04 23:06

  Quote from Dracius;237503:

  Nobody FORCED you to pay.

  
  
  But i do pay. Nexon gives me that OPTION.
  
  But it's pointless if it will go to waste because of something THEY can fix.
• Zack wrote on 2010-12-04 23:51
  Your ping has nothing to do with the mob lag, which is SERVER lag. Your ping is what effects how fast you send your own packets.
  
  @Dracius. What he's trying to say is that if they make parts of the game pay to play (Service, pets, ect) then he should get the most out of it and not have to spend the time waiting for the the mobs to spawn which is wasting him time.
  
  We know it takes Nexon a while to fix things but they should give us something back for making us wait. The first time the Double Rainbow event failed, they gave us another one that failed. Maybe we should maybe get a free item as a sorry or something (Like a x2 pot lololol).
• Zid wrote on 2010-12-05 04:57

  Quote from Dracius;237503:

  Nobody FORCED you to pay.

  
  
  Let's put it this way.
  
  You buy a 2x EXP potion. You drink while monsters are fine. A minute later, the server lags so horribly it can't spawn monsters for about an hour.
  
  No refunds, as said on Nexon contract. Well...
• Screenhog wrote on 2010-12-05 05:00

  Quote from Knightmehre;237466:

  but that whole issue is on bug hunting, not latency.
  
  They did say that they have "improved game latency" on facebook page, but I haven't seen that\
  
  EDIT: just became 79ms and the mob lag is still here. maybe i'm just raging?

  
  
  If they were bug hunting that hard we'd be able to go to Irai Falls right now.. >>
• Okami wrote on 2010-12-05 18:04
  I think they have been trying to fix a lot of things and are starting to listen to the players more, but they still have a ways to go.
  
  

  Quote from Screenhog;237761:

  If they were bug hunting that hard we'd be able to go to Irai Falls right now.. >>

  
  
  They posted somewhere on Nexon forums that it's going to be fixed next maintenance.
• Chihaya wrote on 2010-12-05 21:31
  Be glad you have 92 ping... At best, I have 200+
• Jando wrote on 2010-12-06 07:17
  Their Method ran perfectly fine for me and made my 'Double Rainbow' experience so much more enjoyable.