Getting real sick of your shit AT&T

• Hanna wrote on 2014-10-12 13:17
  Okay so I'm pretty pissed because my internet goes out for like half an hour and comes back on for like 10 minutes and goes off again. This happens until I call AT&T, we go through all of the standard troubleshooting shit, and schedule for a technician to come out. Except this happens every other week. It's not my house that's the problem. They fix the box thing at the end of the road that is all broken open and exposed and it works great for like a week and a half. Then it occasionally goes out like 2 a day, them every 6 hours, then every two or three hours, until it becomes like it is now where it won't stay on but a couple of minutes. This isn't the only problem I have with them, either. I'm supposed to have unlimited data, but my mom watches netflix and hulu plus all day and my sister streams 1080p youtube videos in her free time. I usually start playing games in the evening and they throttle it so hard I can't even play league with my friends. Why not just switch? I live in the middle of nowhere, and they are the only unlimited data provider I can get out here and I fucking hate it because they have me by the balls and there isnt shit I can do about it.
• Osayidan wrote on 2014-10-12 13:39
  And then US ISPs are telling the FCC that americans are happy with the current internet services provided.
• SlurpTASTY wrote on 2014-10-12 14:10
  You should consider switching to a plan without unlimited data. I live in Canada and if you want unlimited data you're paying an extra 100 dollars, that being said I have a shitty 150gb/month data cap and not once in the past 3 or 4 years have I ever reached that (even with 3 other people in the house going ham with the Internet). I know in America they offer higher data caps for much cheaper so you should at least give it a try.
  
  If you want to see how much data you're using each month there is probably a way to monitor it and then based off that you can just change your plan accordingly.
• Odin wrote on 2014-10-12 14:36
  There's no such thing as unlimited data. If that's what they are selling you, you are being lied to and should change contracts right away.
  
  MOST 'unlimited' plans actually have a limit between 5GB and 50GB after which they apply traffic shaping and slow your connection because you're being abusive of their network.
  
  Also, replace your router. A good router will implement QoS, which does a better job of distributing the available bandwidth so that games and streams play nice with each other instead of being laggy. All too often home routers don't implement it or have it disabled by default, and it is painfully obvious when a single large download or stream locks up the connection for hours.
  
  I just recently had to implement QoS at work because the general manager is using some cloud share software that doesn't seem to have rate limiting capability, so I configured token bucket shaping at the server in both directions to make it so that small packets like http requests and control traffic are given priority over large transfers in order to keep other people working while such a transfer is in progress.
• Taycat wrote on 2014-10-12 16:44
  you must still use their dsl services or whatever
  i don't have these problems since we switched to uverse
  occasionally we have to restart the internet, but that's only when it's been raining badly
• Space Pirate Nithiel wrote on 2014-10-12 17:08

  Quote from SlurpTASTY;1250773:

  I know in America they offer higher data caps for much cheaper

  
  
  I think you missed
  
  

  Quote from Hanna;1250771:

  I live in the middle of nowhere

  
  
  I don't know about the cities, but out in the middle of nowhere the highest data cap you can get is ~30 gb a month. And they don't throttle you after you hit that cap, they charge you extra. And it's not a single charge, they charge you for each X amount of data you exceed your limit by. Oh, and that 30gb a month cap? It's over $130 a month. The only other option is satellite, where you have a daily data cap instead of monthly, and glorious dial-up level internet speeds!
  
  So no, if there is more than one person living in the house switching from the unlimited data plan is probably the worst decision she could make. The only service provider that even offers unlimited data in the middle of nowhere is AT&T, but they're spotty at best because they have far less available towers than Verizon. So when you live in the middle of nowhere in the US your choices are pay hundreds of dollars a month for internet, or deal with it being very unstable.
• Kyishi wrote on 2014-10-12 18:04
  i have uverse, i don't disconnect, but for 3-4 days straight each month my internet will go to complete shit, even though no one is on.
  fuck at&t
• Bunny wrote on 2014-10-12 19:41
  [FONT="Arial"]Back at home I have U-verse as well and it SUCKS.
  Once every 2 weeks or so it'll stop working for 1-4 hour periods. So annoying.[/FONT]
• Compass wrote on 2014-10-12 20:45
  I'm sorry Hanna, if I could change it just for you I would.
• Taycat wrote on 2014-10-12 20:49

  Quote from Kyishi;1250796:

  i have uverse, i don't disconnect, but for 3-4 days straight each month my internet will go to complete shit, even though no one is on.
  fuck at&t

  
  
  

  Quote from Bunny;1250804:

  [FONT="Arial"]Back at home I have U-verse as well and it SUCKS.
  Once every 2 weeks or so it'll stop working for 1-4 hour periods. So annoying.[/FONT]

  
  
  do you guys "reset" the internet by turning it off and back on once a week or so?
  they suggest that because it refreshes the modems memory storage or whatever
  
  basically, just like you needing to restart your computer every now and again, the same thing must be done for your modem
• Osayidan wrote on 2014-10-12 21:08

  Quote from Taycat;1250809:

  do you guys "reset" the internet by turning it off and back on once a week or so?
  they suggest that because it refreshes the modems memory storage or whatever
  
  basically, just like you needing to restart your computer every now and again, the same thing must be done for your modem

  
  
  Must be really shitty modems then, I don't have a lot of respect for the 2 major ISPs here, but we never need to reset their modems.
• Hanna wrote on 2014-10-12 23:04
  oh did i mention they charge me more if there's more data usage in my area
  my bill fluctuates depending on how much my neighbors use their internet!
• Compass wrote on 2014-10-13 00:21
  [Image: http://i.imgur.com/wODnTok.jpg]
• Osayidan wrote on 2014-10-13 01:23

  Quote from Hanna;1250823:

  oh did i mention they charge me more if there's more data usage in my area
  my bill fluctuates depending on how much my neighbors use their internet!

  
  
  Is that even legal...
• Tyskiyomy wrote on 2014-10-13 01:36

  Quote from Osayidan;1250834:

  Is that even legal...

  
  
  American ISPs legal? psh :point: