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Kingofrunes wrote on 2016-07-15 21:21
Okay this is a weird case and after talking with some other people seems I'm not the only one that got hit.
It seems that somehow on July 1st someone managed to get on my account and take all my good shit, drop my bags, clear out my dressing room, and I don't even want to think of the damages. They were unable to hit my bank though.
Also my bank pin, password, and secondary pin remained intact. Nobody lives with me and has access to my computer so I have no idea how the bloody hacker got on my account in the first place. I also haven't shared my password with anyone and my Mabinogi password is different password from any other website I use and isn't easy to guess.
I've submitted a ticket to Nexon but I don't expect much to come from it. I guess if I don't get my stuff back this is good bye from Mabinogi forever cause I didn't spend all that money and put in all those hours for my shit to go poof like that. I was going to use that shit someday.
Has anyone else heard anything about hackings going on in the first week of July?
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ZeroPantz wrote on 2016-07-16 01:28
Oh wow, dude. That seriously sucks. X_x; I really hope Nexon'll do something for you and get you all your stuff back.
Also, I've heard nothing from my friends that play Mabi about being hacked/anyone being hacked, but I'll ask around some more just in case.
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Infighter wrote on 2016-07-16 02:49
I've heard things like 'hackers aimed people who uses Discord'. Not sure if its true or not, but it would be safe to keep away from external programs for now.
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Kingofrunes wrote on 2016-07-16 04:35
Quote from Infighter;1296817:
I've heard things like 'hackers aimed people who uses Discord'. Not sure if its true or not, but it would be safe to keep away from external programs for now.
Interesting. I know I use Dischord and used the same username I use for Mabinogi as my Dischord username. Although how they would have gained access through that is a bit bothersome.
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Rydian wrote on 2016-07-16 16:59
Did you have any sort of two-step authentication on your e-mail?
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gundamweed wrote on 2016-07-16 19:10
sounds like a keylogger situation
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Daakun wrote on 2016-07-16 23:04
Discord is trash anyway. Notifications make the entire ****ing side of the screen unusable.
And if you disable those, it won't even make the beep sound.
Edit: Oh, and there's no manual way to set busy. And there's no way to pop a chat out into its own window. And there's no way to at least just hide the massive ui fringes.
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Splatulated wrote on 2016-07-17 00:18
:c
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Kingofrunes wrote on 2016-07-17 04:04
Quote from Rydian;1296826:
Did you have any sort of two-step authentication on your e-mail?
In 2016? Of course, every site that offers two-step authentication I have it on. I don't take chances. It's amazing that people actively SHOT down the idea when I suggested it for Mabinogi despite the fact that secondary passwords are absolutely fucking garbage!
Quote from gundamweed;1296831:
sounds like a keylogger situation
I'd be surprised if it was a keylogger situation. It would have to be a really obscure and good keylogger to get past my Webroot Secureanywhere antivirus I have on my machine. Or at least I would hope that's the case. If that isn't the case, I wouldn't even begin to know where to look for a keylogger on my machine.
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Rydian wrote on 2016-07-17 06:23
Definitely hoping for some info to come from the ticket.
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Iazroa wrote on 2016-07-23 12:33
I was hacked once too and sent a ticket listing all the stuff I lost: clothes, bags, weapons all in their exact color. Didn't get any of the stuff back until about a few months later (felt like a year or at least enough time to replace almost everything I lost) They gave back almost everything except for bags and all in randomized colors and probably a few other stuff missing which was still very generous on their part. This all happened a while ago but I just want to make a possible expectation?
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Aubog007 wrote on 2016-07-26 02:35
Or you know, nexon being nexon.
I use discord and my account is valuable and nothing has been taken for anything
What it sounds like, is that you were targetted due to popularity perhaps.
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Fabian wrote on 2016-07-26 05:58
Fuck, that fucking sucks. A lot. I think you were already here when I joined Mabi, so I've seen most of what you've done. I'd imagine all the time and money you spent is nothing compared to mine, which is even worse. I hope you are able to get all of your stuff back. I mean, all Nexon has to do is revert the account to a previous state, no? Or they could always roll back the server to before you got hacked. I know I wouldn't mind too much. :P
Any update on your situation, King?
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Kingofrunes wrote on 2016-07-26 12:43
Quote from Fabian;1297031:
Fuck, that fucking sucks. A lot. I think you were already here when I joined Mabi, so I've seen most of what you've done. I'd imagine all the time and money you spent is nothing compared to mine, which is even worse. I hope you are able to get all of your stuff back. I mean, all Nexon has to do is revert the account to a previous state, no? Or they could always roll back the server to before you got hacked. I know I wouldn't mind too much. :P
Any update on your situation, King?
Complete and total silence for over a week. If nothing happens by the time this Fate Stay Night event ends that's game for me. I've already moved on to other games in the mean time. I've had this love/hate relationship of Nexon for far too long. Since 2008.
I will attempt to reach out to live support again when I get home to see if I get anywhere. Considering how useless live chat was last time I tried, I have 0 hope on getting anywhere.
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Fabian wrote on 2016-07-27 00:27
Over a week and no reply? Let's hope they are looking it over. They ought to see just how much you spent and realize how valuable your account is. They can't just overlook this. Fuck.
I didn't know they had a live chat. Give it a try. You can't just give up after all this time. Go out with a fight! Maybe revert all your purchases from Nexon. I remember people doing this and getting their account banned till they paid it back. If your account was already hacked though, what's there to lose?
I'm sad this happened to you of all people, considering you were one of the few that wasn't whining about Mabi and Nexon all the time. :/